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Sale of Animal Policy

10.1.5 If within 3 days an animal (except a fish) is not acceptable to the purchaser for any reason, the pet shop proprietor is required to take the animal back and refund 50% of the purchase price of the animal.

10.2.4 If within 7 days an animal is not acceptable to the purchaser for health reasons, excluding injury, and the complaint is supported by a veterinarian, the pet shop proprietor and the owner should negotiate in good faith to achieve an equitable outcome.

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