Shipping Policy


Courier Information

We use the following courier so we can offer shipping to as many postcodes as we can.

Regional and Remote Areas

We are regularly reviewing our shipping rates with our courier partners, so we can offer shipping to more pet parents all around the country. If you don’t happen to qualify for free shipping, the cost of shipping will depend on the weight of your order. Please send us an email if you have any questions.

Expected Delivery Times

We always do our best to ship your order as soon as we can, so you can receive your pet essentials as soon as possible. All orders are shipped directly from our shop. For orders received on a business day, we do our best to ship your item within 24 hours of the order being placed. All orders placed over the weekend or on a public holiday, will be shipped the next business day. You will receive an email notification confirming your order, and again when your order is dispatched.